Shipping Policy
Our goal is to provide you with fast, reliable, and cost-effective shipping options. We partner with major US shipping carriers, including USPS, UPS, and FedEx, to deliver your orders promptly and safely. Please review our shipping policy below to understand how we handle shipping rates, delivery times, and other related details.
Shipping Rates
Shipping rates vary based on the carrier, shipping method, and destination. We offer several shipping options to accommodate different needs and budgets:
Free Shipping
We offer free standard shipping on orders over $100 within the continental United States. Orders eligible for free shipping will be delivered via our standard shipping method.
Standard Shipping
Delivery Time: 7-14 business days
Carriers: USPS, UPS, FedEx
Rates: Free, unless stated otherwise
Expedited Shipping
Delivery Time: 3-7 business days
Carriers: UPS, FedEx
Rates: Calculated at checkout based on package weight and destination
Overnight Shipping
Delivery Time: 1 business day
Carriers: UPS, FedEx
Rates: Calculated at checkout based on package weight and destination
Order Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may be extended. You will receive an email notification once your order has shipped, including tracking information.
International Shipping
Currently, we only ship within the United States.
Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses at this time. Additionally, certain products may have shipping restrictions due to size, weight, or destination.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor your shipment’s progress via the carrier’s website.
Delivery Issues
If your package is delayed, lost, or damaged during transit, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order or a suitable replacement.
Returns and Exchanges
If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Shipping fees are non-refundable unless the return is due to a shipping error or defective product.
Contact Us
For any shipping-related questions or concerns, please contact our customer service team at omegapointpcs@gmail.com. We are here to help and ensure your shopping experience is smooth and satisfactory.